Support
Delivery And Shipping
- standard shipping The "Standard Shipping" service will be delivered by the postal service of the destination country. If the destination is outside the United States, you may be required to sign for the package when it is picked up. Therefore, please ensure that the delivery address is available for pickup during business hours.
- Do you ship anywhere in the world? Yes, we ship to every corner of the world! Once the shopping cart has finished loading, you can select your country on the checkout page.
- How long does it take for my order to ship? Orders take 1-3 working days to ship. During the end of the year, continuous holidays and peak seasons, due to the large volume of shipments and the time required for quality inspection, the delivery time may take a long time. Shipping times may be delayed. We apologize for any inconvenience.
Also, while we are doing our best to avoid this, we will notify you as soon as possible if an item you ordered is not in stock.
At checkout, you may be told that the estimated delivery time is too long. This may be due to the fact that certain products are currently out of stock or low in stock and are being restocked.
If you have any questions about delivery times, please contact our customer service team. When will the order arrive after shipping? The estimated delivery time shown on the checkout page includes order making and shipping times. The above delivery times are indicative only and may vary by country. After confirming the order, we will deliver the goods to your home as soon as possible.
- How can I check the status of my order? Log in to your account (your order account) and click on "Track Order". In some cases, it may take 1-2 business days for the carrier's tracking data to appear after the order has been shipped.
- Will the item be delivered directly to my mailing address, or will it be delivered to the post office and I have to pick it up in person? Your YOUNGKIT products will come straight to your door. Rarely, in certain cities/regions/countries, home delivery will not be available.
- When will you ship my order? We process orders within 3 working days.
Please allow extra time for us to process orders during public holidays and peak times. Customs and postal services may also require additional time for processing/delivery during peak season or before major holidays such as Valentine's Day. For details of public holidays in your destination country, please refer to your local government website. Also, please be aware that pending payments may also delay your order.
- Import duties and duties Some countries may impose import taxes, duties and related customs charges which are not included in your payment to us. The amount of these charges (if applicable) is charged and determined by the customs office of the country of destination. For further details on fees, please contact your local customs office directly.
Still can't find the answer? Please feel free to contact YOUNGKIT Contact us, or contact us on Xiaohongshu.
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